This article is number seven in a series of profiles of the Cobb Chamber’s 2015 Top 25 Small Businesses of the Year. Check back with Chamber Ink everyday in May for a new profile on a different Top 25 Business. We will wrap up the series on June 1 with the announcement of the 2015 Small Business of the Year.
A full-service, fine jewelry retailer Cumberland Diamond Exchange (CDE) specializes in loose diamonds, bridal, estate jewelry, pearls, colored gemstones, custom design, watches, repairs and appraisals. What started out as a first generation, family owned business has garnered national acclaim and is ranked among the nation’s top five percent of independent, specialty jewelers.
When customers walk through the doors of CDE the feeling of customer care is almost instant. The company begins to build a relationship with each client, seeing each customer through the most special seasons of life. CDE measures their success by the relationships developed and impact on people’s lives. CDE recognizes they are more than a jewelry business, for them it’s a relationship business.
As far as relationships go, owners Mark and Rhonda Jacobson know a lot. This husband and wife pair take on the struggles of owning a small business with grace. They are often seen out in the community together supporting local causes and organizations. In 2014 alone, CDE made over $70,000 in charitable contributions and donated over 980 hours of community service.
Business profile:
Owner: Mark and Rhonda Jacobson
Industry: Jewelry Retailer
Year Established: 1982
Location: Smyrna
Number of Employees: 12
Percentage of Growth in 2014: 10%
Did You Know?: Cumberland Diamond Exchange is one of the only jewelry stores in metro Atlanta with computer aided design/computer aided manufacturing technology.
Website: cumberlanddiamond.com
Social media:
Facebook: https://www.facebook.com/CumberlandDiamond
Twitter: https://twitter.com/CumberlandDiaEx
Instagram: @cumberlanddiamond
