For the third consecutive year, The National Research Corporation (NRC) has publically recognized Northside Hospital with the prestigious CONSUMER CHOICE AWARD as a result of consumer surveys they conducted in the 28 county metropolitan Atlanta area earlier this year. The NRC’s Healthcare Market Guide Study, widely known as the nation’s most comprehensive consumer assessment of the health care industry, surveyed metro Atlantans about which hospitals have the best overall quality and image.
“This recognition is a true testament to the dedication, hard work and compassionate care our physicians, staff and volunteers provide to the community on a daily basis,” said Bob Quattrocchi, President and CEO of Northside Hospital. “We are delighted that the community recognizes this hard work and trusts Northside Hospital to be their hospital of choice for providing high-quality health care to their families.”
Additionally, Northside Hospital retained the status of the Most Preferred Hospital for Overall Healthcare Services for the 13th consecutive year with NRC.
NRC is an independent, nationally recognized research firm that seeks to obtain the preferences of health care consumers in more than 190 markets across the country, representing 48 states and more than 400,000 consumers.
“As consumers continue to play an ever-increasing role in their selection of health care providers and services, it is important for us to continuously evaluate and enhance the care, facilities and services we provide,” added Quattrocchi.
Assessing the quality of health care providers achieves two goals: It assists health care providers in improving performance and it helps consumers make better informed health care decisions for themselves and their families. As more health care quality information is made publicly available, this information is expected to greatly drive the health care decisions of the consumer in the years ahead.
“We are honored to have received these very meaningful recognitions,” added Quattrocchi. “We wish to thank all our patients and their families for allowing us to be a part of their health care team, and we thank our physicians, employees and volunteers for making Northside Hospital a top health care industry leader, both in the clinical arena and in terms of compassionate care.”
The 2008/09 Healthcare Market Guide is the nation’s largest and most comprehensive study of its kind. No other study used to measure hospital performance and preferences contains more consumer responses than NRC’s study.
For more information about the NRC Healthcare Market Guide Study, visit www.nationalresearch.com on the internet. Results also were printed in the October 12th edition of Modern Healthcare magazine.
