This article is number 21 in a series of profiles of the Cobb Chamber’s 2016 Top 25 Small Businesses of the Year. Check back with Chamber Ink tomorrow for a new profile on a different Top 25 Business. We will wrap up the series on June 6 with the announcement of the 2016 Small Business of the Year.
Overview
Turnerboone is an interiors furniture dealership that specializes in procuring, conceptualizing, installing and maintaining furniture and modular building products for commercial and educational spaces. They represent over 200 manufacturers and are a Preferred Dealer for Haworth in the metro-Atlanta area and beyond.
Adversity
When turnerboone started out 12 years ago, it was just two owner/employees and a passion to deliver great service with integrity. In the beginning, turnerboone was unable to secure a “major line” making it difficult to compete with dealers who could offer these highly sought after products. Against all odds and with no initial capital, they began to win market share and the company grew. Eventually, the company secured a very coveted distributorship with Haworth, one of the world’s leading commercial manufacturers.
Much of turnerboone’s growth is attributed to their outstanding customer service and integrity. Their service-centric business platform creates an overwhelmingly positive experience for their clients, often building long-term relationships and repeat customers.
Business Profile
Owners: Ellen Turner
Laura Boone
Industry: Furniture Wholesaler
Year Established: 2004
Location: Atlanta
Number of Employees: Full -time: 26, Sub-Contractors: 21
Percentage of Growth in 2015: 72
Did You Know?: Turnerboone’s service-centric model inverts the typical sales to service ratio for dealerships in the industry, backing a three-person sales team with 20 support members.
Website: www.turnerboone.com
Social Media
Facebook: https://www.facebook.com/turnerbooneshowroom/
Instagram: turnerbooneshowroom
